 At last, we are back open again and ready to get you all diving. From Tuesday 13th April, the shop will be open again with Retail and Servicing pretty much back to normal. Cylinder Testing is taking longer than usual and getting stock from those Manufacturers based in the EU is almost impossibl;e but we're doing our best. For more information, visit www.divenorthampton.co.uk/coronavirus
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 We've already launched our Mares offer and we can now extend this to Apeks and Aqua Lung. Shopping Local is vitally important to the future of specialist retailers so we've come up with something that only applies when you come in to shop.
To try to tempt you away from all things online like Amazon or eBay, we've managed to extend our very special offer... All Apeks and Aqua Lung products purchased or ordered before Christmas, provided they are in stock here at the shop or in the UK Warehouse, will get a stunning 20% discount off RRP. This applies to all Apeks and Aqua Lung equipment, from Regulators and Consoles to Computers and Wetsuits purchased from the shop, not online. Yet another reason to come on in and grab yourself a Christmas Bargain!  Let's be honest, it's been a tough year for all of us. Weve got Christmas coming up and only a few short weeks to get organised. Shopping Local is vitally important to the future of specialist retailers so we've come up with something that only applies when you come in to shop.
To try to tempt you away from all things online like Amazon or eBay, we've managed to organise a very special offer... All Mares products purchased or ordered before Christmas will get a stunning 20% discount off RRP. This applies to all Mares equipment, from Dive Computers to Wetsuits purchased from the shop, not online. So come on in and grab yourself a Christmas Bargain! In line with the recent announcement from the Government, the shop is now Open under Tier 2 restrictions.
For those who are self-isolating or can't get in to the shop, buying online through our Website using home delivery or Click & Collect is still available. Please visit https://www.ns-a.co.uk/DIVENorthampton/ to access the online store. Services available now during Tier 2 Restrictions Retails sales, are now fully available as usual. Come on in and start stocking up for Christmas, a long overdue holiday or just getting a few dives in! Air Fills & Oxygen Fills. We can again offer our full range of air, oxygen, nitrox, helium, heliox and trimix services. You can bring your cylinders in to the shop for filling. You will usually need to leave your cylinder with us and we will give you an indication when it will be ready for collection. We will try to do this within an hour but it may be next working day depending on your requirements. For servicing, you can bring your equipment in to the Centre for servicing. You will be asked to leave the equipment with us and we will contact you when it is ready for collection or give you a collection date when you drop it off. There will be an additional £5 per item cleaning / disinfection fee on top of the standard service cost for BCDs. Servicing is available for BCDs, Regulators and Computers/Watches as these are completed in-house by our team. Cylinder Testing and Dry Suit repairs are currently still available but the turnaround will be slower than normal whilst the Testing Team get back up and running. Training and courses. Unfortunately, the restrictions imposed by Lockdown and then our local Tier status mean that training is still not available. It is now likely that this will remain the case until the new year at the earliest. Visiting the Centre will require a certain number of changes and restrictions in order to safeguard everyone's health. Simple measures can easily help us protect you and others from communicable diseases. Please assist us by following these commonly accepted and recommended practices with regards to the COVID-19. Principally, access to the Centre will be limited to qualifying customers only. We will be operating a one out, one in policy with only one customer (or household group) allowed in the Centre at a time and if possible, please leave the kids at home. Following the recent policy change from the UK Government, Face Masks / Coverings must be worn by customers when entering the Shop.  The UKDMC (UK Diving Medical Committee) has been working on a simple way for a divers to carry out a self-assessment of their risk based on simple questions about their medical history. This document was approved by the UKDMC on the 14th June and will be published to the market later this week. There are recommendations for what actions to take based on the risk level. Download the Scorecard below... 
Visiting the shop will require a certain number of changes and restrictions in order to safeguard everyone's health. Simple measures can easily help us protect you and others from communicable diseases. Please assist us by following these commonly accepted and recommended practices with regards to the COVID-19.
Principally, access to the Training Center will be limited to customers only. We will be operating a one out, one in policy with only one customer (or household group) allowed in the Centre at a time and if possible, please leave the kids at home. Please note, if you suffer from any of the symptoms related to COVID-19, we kindly ask that you refrain from approaching the Training Center: Fever, Cough, Tiredness or muscle pain, Respiratory problems, Sore throats, Lung infections, Headaches, Loss of taste, Loss of smell or Diarrhea. Additionally, if you have recently returned from travel or been in contact with a potentially infected individual, please follow the self-isolation guidelines and/or arrange to be tested before entering the Training Center. When paying, please keep behind the yellow lines. Cash, card and contactless payment is acceptable. Hand sanitiser is available in the Centre. Please feel free to use it. Our recommendations: • If vulnerable or unable to guarantee social distancing, wear a "protective face mask" around other people and in enclosed areas, covering your nose and mouth. • Stay a safe distance of 2 metres/6 feet away from other people. • Avoid shaking hands or hugging when greeting people. • If you need to sneeze or cough, use the bend of your arm or into a tissue and then properly dispose of the tissue in a bin. • If exposed to possibly infected surfaces, blowing your nose, sneezing or coughing, avoid touching your mouth, eyes and nose. Immediately, either wash your hands with warm water and soap for at least 20 seconds or use hand sanitiser. Services available now For servicing, you may now bring your equipment in to the Centre. You will be asked to leave the equipment with us and we will contact you when it is ready for collection or give you a collection date when you drop it off. There will be an additional £5 per item cleaning / disinfection fee on top of the standard service cost. Servicing is available for BCDs, Regulators and Computers/Watches as these are completed in-house by our team. Cylinder Testing and Dry Suit repairs are now available but the turnaround will be slower than normal whilst the Testing Team get back up and running. For sales, our Shop is back up and running and ready to welcome you back. There is no facility for trying on wetsuits or drysuits at the present time. If buying these items, you will be given the opportunity to take things home and try them on there. If the size is wrong, you will be able to bring your item back and exchange it for the correct size. Kit Hire, is now available. You will need to contact us in advance by phone or email to tell us what kit you need and when you plan to collect it. We will get everything ready for you to collect and ensure it is clean and disinfected. When collecting, you will be asked to check all of the kit and sign for it, including a declaration regarding your health. When returning the kit, we will check it and you will sign a further declaration regarding your health and we will thoroughly clean and disinfect it. There is an additional £5 per item cleaning / disinfection fee on top of the standard Hire charge. For eligible Club Members, the £5 per item cleaning / disinfection fee is all that is payable. Training however remains affected. In order to meet the requirements for Social Distancing and following the closure of the pool, we have been forced to postpone all training and Club pool sessions until July at the earliest. The Government has not indicated when Lockdown easing may be implemented for pools and leisure facilities so we are simply forced to wait until they announce a change. Any courses that have been booked will be re-scheduled once the restrictions have been lifted and we have an idea of what options are available. To ensure that no one misses out on their course, the usual 6 month expiry date from the date of booking for courses has been extended to 6 months following the lifting of the Lockdown restrictions that allow us to access the pool and the Open Water facilities. That being said, things are changing rapidly so we advise everyone to check the website at regular intervals to check for any updates and get the latest information. In line with current medical advice, we would also ask that all people who meet the criteria for self-isolation or are in the high-risk categories to stay at home. Revised opening times: Tuesday to Saturday 10:00am to 3:00pm Finally, we would like to express the hope that everyone manages to cope through these troubling times. If we can help, please let us know how and we'll do the best we can to assist you. All the team DIVE Northampton  The recently announced Lockdown easing will have an effect on the services we offer here at DIVE Northamton. As a result of the Government's Lockdown Policy changes, the shop remains closed for retail sales although you are able to purchase through our online store for home delivery. CLICK HERE to go to our online store. We hope that it won't be too long before we can open the shop properly, albeit with appropriate safeguards and social distancing measures.
Now that people are allowed to go out and travel for sport and exercise, the Dive Centre is now open for Air fills, Shooting Fills, Oxygen Fills and Equipment Servicing. For example, our Technical Services team can supply:
Air, Shooting & Oxygen Fills and anything that requires on-site assisstance, including high pressure Air and Oxygen fills, we will help you with while you wait to avoid the need for multiple visits. You will however, be asked to wait in your vehicle or outside during the filling process and we will be operating a one out, one in policy with only one customer allowed in the Centre at a time. For servicing, you may now bring your equipment in to the Centre. We will be operating a one out, one in policy with only one customer allowed in the Centre at a time. You will be asked to leave the equipment with us and we will contact you when it is ready for collection. Servicing is available for BCDs, Regulators and Computers/Watches as these are completed in-house by our team. Cylinder Testing and Dry Suit repairs are not currently available until at least the next phase of the Lockdown lifting takes place. For sales, our online shop is available at https://www.ns-a.co.uk/DIVENorthampton/index.php. As we generally only list items we have in stock, we will aim to ship direct from our storage facility, any purchases within 2 working days of order. Training however remains affected. In order to meet the requirements for Social Distancing and following the closure of the pool, we have taken the decision to postpone all training and Club pool sessions until Sunday 1st June at the earliest when the Government has indicated that the next phase of the Lockdown easing may be implemented. Any courses that have been booked will be re-scheduled once the restrictions have been lifted and we have an idea of what options are available. To ensure that no one misses out on their course, the usual 6 month expiry date from the date of booking for courses has been extended to 6 months following the lifting of the Lockdown restrictions that allow us to access the pool and the Open Water facilities. That being said, things are changing rapidly so we advise everyone to check the website at regular intervals to check for any updates and get the latest information. In line with current medical advice, we would also ask that all people who meet the criteria for self-isolation or are in the high-risk categories to stay at home. Revised opening times for Essential Services only: Tuesday to Saturday 10:30am to 1:30pm Finally, we would like to express the hope that everyone manages to cope through these troubling times. If we can help, please let us know how and we'll do the best we can to assist you. All the team DIVE Northampton  As a result of the Government's Lockdown Policy, those of us here DIVE Northampton are still turning up to do the odd Oxygen or Air fill for essential services, post out online orders and work through equipment servicing and repair. While we've all been stopped from going diving, this is an ideal opportunity to get your kit serviced, ready for the moment the government lets us out of our homes and we can get wet again. On top of Oxygen Fills, we're still doing Air Fills for Confined Space or BA Systems, Compressed Gas Fills for Pest Control and other services, Shooting / Air Fills and Life Support Equipment Servicing / Repair. For divers, we are also able to offer:
For servicing, there are a number of options. You can drop your equipment off during the current opening times, you can post/courier your equipment to us or for customers within a 10 mile range, we will arrange to collect your equipment for a charge of £7.50 - just email or call us to make the arrangements. Please ensure that your address, contact details and requirements are included with your equipment. Once we have completed the service work, we will contact you for payment and you can either collect it during the current opening times, we can post/courier your equipment back to you for the cost charged or for customers within a 10 mile range, we can arrange to deliver your equipment for a charge of £7.50. Alternatively, you are welcome to leave anything with us until such time as the restrictions are lifted. Revised opening times: Tuesday to Friday 10:30am to 1:30pm  As a result of the Government's Lockdown Policy, DIVE Northampton will only offer a limited service to meet the needs of Essential Workers and Services. For example, we are still able to supply:
Anything essential that requires on-site assisstance, including high pressure Air and Oxygen fills, we will help you with while you wait to avoid the need for multiple visits. You may however, be asked to wait in your vehicle during the filling process. For servicing, please post/courier your equipment to us and we will return it the same way. Please ensure that your return address details and requirements are included with your equipment. For sales, our online shop is available at https://www.ns-a.co.uk/DIVENorthampton/index.php. As we generally only list items we have in stock, we will aim to ship any purchases within 2 working days of order. Training however is now affected. In order to meet the requirements for Social Distancing and following the closure of the pool, we have taken the decision to postpone all training and Club pool sessions until Sunday 3rd May. As Thursday 30th April is the date for our monthly Social Thursday, I hope that we'll be able to get back into the swing of things by doing something fun. That being said, things are changing rapidly so we advise everyone to check the website at regular intervals to check for any updates and get the latest information. In line with current medical advice, we would also ask that no one visits the shop unless it is essential and would urge all people who meet the criteria for self-isolation or are in the high-risk categories to stay at home. Revised opening times: Tuesday to Friday 10:30am to 1:30pm Finally, we would like to express the hope that everyone manages to cope through these troubling times. If we can help, please let us know how and we'll do the best we can to assist you. All the team DIVE Northampton At present, DIVE Northampton is open as usual although our usual opening hours have changed slightly. We are able to provide air fills, oxygen fills, equipment servicing and sales as normal.
We've been advised that Stoney Cove and many other in-land sites remain open and with the spring weather coming along, the coast could be an option, so as things stand, there is no excuse not to go diving. Training however is now affected. In order to meet the requirements for Social Distancing and in anticipation of increased restrictions being implemented over the coming days, we have taken the decision to postpone all training and Club pool sessions until Sunday 3rd May. Sunday 22nd March will be our last pool session until then. As Thursday 30th April is the date for our monthly Social Thursday, I hope that we'll be able to get back into the swing of things by doing something fun. In the meantime, if you want to dive, it's good old Stoney or event off to the coast. That being said, things are changing rapidly so we advise everyone to check the website at regular intervals to check for any updates and get the latest information. In line with current medical advice, we would also ask that no one visits the shop who meets the criteria for self-isolation and would urge all people in the high-risk categories to stay at home. Revised opening times: Tuesday to Saturday 9:30am to 4:00pm (late night Thursday until 6:30pm) Finally, we would like to express the hope that everyone manages to cope through these troubling times. If we can help, please let us know how and we'll do the best we can to assist you. All the team DIVE Northampton |
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